Last updated: January 1, 2024
We collect information you provide directly to us, including: Full name, email address, phone number, passport details, visa application information, employment history, and any documents you upload. We also automatically collect: IP address, browser type, pages visited, and usage analytics.
We use your information to: Process visa applications on your behalf, communicate with embassies and consulates, send you application status updates, improve our services, comply with legal obligations, and send relevant service information (you may opt out at any time).
We implement enterprise-grade security measures including: SSL/TLS encryption for all data transmission, encrypted storage for sensitive documents, role-based access control, regular security audits, and secure data backup systems. We never share your data with third parties except embassies and government offices directly related to your visa application.
We retain your application data for 5 years after your last interaction with us, in compliance with immigration record-keeping requirements. You may request deletion of your data at any time, subject to legal obligations.
You have the right to: Access your personal data, correct inaccurate data, request deletion of your data, opt out of marketing communications, request data portability, and lodge a complaint with supervisory authorities.
We use essential cookies for session management and optional analytics cookies (Google Analytics). You can control cookie settings in your browser. We do not sell cookie data to third parties.
For privacy-related inquiries, contact our Data Protection Officer at privacy@visapro.com or write to: VisaPro Management Platform, Data Protection Officer, 123 Global Plaza, Suite 400, New York, NY 10001.