Last updated: January 1, 2024
By using VisaPro services, you agree to these Terms and Conditions. If you disagree with any part, please do not use our services.
VisaPro provides immigration advisory and application processing services. We act as your agent in preparing and submitting visa applications. We do not guarantee visa approval, as decisions rest solely with embassies and immigration authorities.
Clients are responsible for: Providing accurate and complete information, submitting all required original documents, responding promptly to document requests, paying all applicable fees on time, and notifying us of any changes to their circumstances.
Service fees are charged as agreed at the time of engagement. Government visa fees are additional and paid directly to the relevant authority. Our service fees are non-refundable once work has commenced. A 50% deposit is required to start services.
All visa decisions are made exclusively by the relevant embassy or immigration authority. VisaPro is not responsible for visa rejections resulting from embassy decisions, incomplete or fraudulent information provided by the client, or changes in immigration policy.
VisaPro's liability is limited to the service fees paid. We are not liable for: Loss of travel opportunities, consequential or indirect damages, delays caused by embassy or government offices, or events beyond our reasonable control.
We maintain strict confidentiality of all client information and documents. We only share information with parties directly involved in your visa application process.
Either party may terminate the service agreement with 7 days written notice. Upon termination, any work completed will be invoiced at the agreed rate.
These terms are governed by the laws of the State of New York, United States. Disputes will be resolved through arbitration in New York City.